Push notifications only on Wi-Fi.

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Push notifications only on Wi-Fi.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Push notifications only on Wi-Fi.
Push notifications only on Wi-Fi.
2021-01-17 13:13:26
Model: Tapo C200  
Hardware Version:
Firmware Version:

Hello. I can get push notifications only when my phone (Android) is connected to the same Wi-Fi network as the Tapo C200.

They are enabled in the settings, and the motions events are recorded. If I disconnect the Wi-Fi for 1 hour and then reconnect it, I get the notifications (all together) for all of the motion events occurred during that 1 hour (and the relevant recordings on the SD).

Can I get them also on a data connection, when I am not at home? (Otherwise, it is pretty useless...)

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Re:Push notifications only on Wi-Fi.
2021-01-18 07:37:45

@cricc 

Hi, thanks a lot for your feedback.

Did you enable the home/away mode for the camera?

Or is there any notification schedule set up on the APP?

If possible, if you test on another mobile phone, would it be the same ?

By the way, what are the model number and operating system of the smartphone and how about the Tapo APP version?

Thank you very much and wait for your reply.

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Re:Push notifications only on Wi-Fi.
2021-01-18 07:43:15

@TP-Link 

Thank you for your reply.

Yes, I have tried in both home and away mode, and with both scheduled notifications and the "always" option enabled.

Tried on my Vernee Thor and on my partner's Samsung Galaxy S7.

Tapo APP 2.2.41

Feel free to be back to me if you need any further details.

C

 

 

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