Is the Tapo C200 actually compatible with Google Assistant

Is the Tapo C200 actually compatible with Google Assistant
Is the Tapo C200 actually compatible with Google Assistant
2021-02-04 18:24:03 - last edited 2021-02-09 03:37:21
Model: Tapo C200
Hardware Version: V1
Firmware Version:

I've just bought a Tapo C200 and have tried to use it with my Google Chromecast and Nest Hub. It acknowledges the camera, but only shows a grey screen with the text "Smart Home Camera." Is this a known issue? 

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Re:Is the Tapo C200 actually compatible with Google Assistant -Solution
2021-02-09 03:36:03 - last edited 2021-02-09 03:36:52

@jackdor @TheSpiralMan 

Hi, We got the news from the engineers and the issue has been located now.

And the problem should be fixed already and could you please test again?

Thank you very much and wait for your update.

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20 Replies
Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-05 15:55:41
Ditto, Chromecast displays "Smart Home Camera". If I remove camera from Google Home App then nothing is displayed, so Chromecast is able to see when added to Home App. Driving me nuts right now. Any help appreciated :)
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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-06 06:10:47

@TheSpiralMan 

hi, thanks for your patience.

Are you still able to remote control the Tapo C200 on the Tapo APP?

And if not able to stream the Tapo camera videos on your Google Nest/Chromecast display, are you able to control the camera on the Google home APP directly?

Can I have a picture of the error page ’smart home camera’?

Thank you very much and wait for your reply.

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-06 09:42:00

@TP-Link 

 

Not wishing to hijack @SteTech's post, my answers below:

 

  • Are you still able to remote control the Tapo C200 on the Tapo APP?
    • Yes, no problem, works great :)
  • And if not able to stream the Tapo camera videos on your Google Nest/Chromecast display, are you able to control the camera on the Google home APP directly?
    • It is not possible to control or view the display via the Home App (only smart displays or Chromecast as per pic - Home App screen grab)
  • Can I have a picture of the error page ’smart home camera’?
  • Thank you very much and wait for your reply.
    • Thank YOU :)
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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-06 20:21:02

@SteTech got the same going on with mine try to stream to Google home hub end up with black screen smart home camera look like i be taking this back as it not as described and not fit for purpose

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-07 19:32:31

@TP-Link 

I also have the same issue, same error message to chromecast tv and nest display.

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-07 21:39:12

@ajadri sending mine back it just junk force advertising at best even support as no clue

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-08 06:10:49

@SteTech 

Hi, All!

Thank you very much for your kind feedback.

We have reported all the cases to the senior engineers already.

And they were checking on the cloud server to locate the final reason.

Once there is any further improvement, I would update here at once.

And if anyone had the same issue, please feel free to update it here.

Thanks a lot and wait for your reply.

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-08 18:11:40

@TP-Link 

 

Good to hear, please keep us posted :)

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Re:Is the Tapo C200 actually compatible with Google Assistant
2021-02-08 19:20:07

@TP-Link would be good if this was sooner then later i only have 14 days to return this 

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Re:Is the Tapo C200 actually compatible with Google Assistant -Solution
2021-02-09 03:36:03 - last edited 2021-02-09 03:36:52

@jackdor @TheSpiralMan 

Hi, We got the news from the engineers and the issue has been located now.

And the problem should be fixed already and could you please test again?

Thank you very much and wait for your update.

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