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Tapo C200 can't connect to home network. WPA mode

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Tapo C200 can't connect to home network. WPA mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C200 can't connect to home network. WPA mode
Tapo C200 can't connect to home network. WPA mode
2021-02-12 19:24:30 - last edited 2021-02-12 19:41:21
Model: Tapo C200  
Hardware Version:
Firmware Version:

Hello,

 

Tapo C200 is unable to connect to my home network.
Password is correct.

Router is 2m away.

Wi-Fi Network encryption mode is WPA-PSK (WPA-Personal)
What could be the problem?

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#1
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9 Reply
Re:Tapo C200 can't connect to home network. WPA mode
2021-02-14 15:45:17

@Prisoneer

 

I am also facing the same issue. I have two cameras C100 and C200 which were working flawlessly and suddenly they have stopped detecting the wifi network on which they were working earlier. I tried resetting but still no help, they detect other wifi networks except the one in my house. I tried setting them using multiple phones but to no avail.

 

They use my neighbours wifi but not mine and both have same ISP, same routers. Does anyone have a fix.

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#2
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-14 16:14:01 - last edited 2021-02-14 16:17:23

@YogeshD 

 

I changed Wi-Fi Network encryption mode from WPA-PSK (WPA-Personal) to WPA2-PSK and it works fine but I wonder why WPA Personal is not working. The official website https://www.tapo.com/en/faq/66/ is saying:

Q3: What encryption types do the cameras support?

The Tapo cameras support WPA/WPA2 encryptions. WEP, Portal, WPA/WPA2-enterprise or WPA3 network is not supported.

 

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#3
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-15 06:31:01

@YogeshD 

Hi, your case might be a little different and it is more like that the router might change to a channel that is not supported by Tapo camera, like channel 12 and 13.

If possible, could you please change the wireless channel of 2.4ghz to be channel 11?

Thank you very much.

 

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#4
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-15 09:18:36 - last edited 2021-02-15 09:42:46

@TP-Link 

 

Will you answer me?
 

Why the TAPO website is saying that WPA is supported when it's not.

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#5
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-15 20:59:12

@Prisoneer I'm also having this issue, but got no idea how to check my WAP details? 

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#6
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-15 21:26:10

@LauraW 

 

You need to login to your router. Check on the backside of it to see if there is a info. Or write the model name in Google and search how to do it.

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#7
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Re:Tapo C200 can't connect to home network. WPA mode
2021-02-19 10:04:32

@TP-Link 

 

Hey Admin, why you are not answering to me?
Is the camera working with WPA or not?

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#8
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Re:Tapo C200 can't connect to home network. WPA mode
2021-10-22 16:50:12

@YogeshD How did you fix this problem, i have the a C100 and a C200 and both of them stop of working today

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#9
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Re:Tapo C200 can't connect to home network. WPA mode
2021-12-09 20:48:13
Change the encryption to Wpa-psk, restart the router and reconnect to the camera, it should work. At least it worked for me.
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#10
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