Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Cameras > Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

< Tapo Smart Cameras

Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TavinTS

LV1

2021-03-22 22:01:18 - last edited 2021-03-25 12:18:25

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-03-22

Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

2021-03-22 22:01:18 - last edited 2021-03-25 12:18:25

Model: Tapo C200

Hardware Version: V1

Firmware Version: 1.0.17

Hello guys,

Just bought a Tapo C200 to monitor my son's bedroom during his sleeptime, but as far as I could experience, Tapo Skill running on Alexa Echo Show turns off after around 10 minutes.

Is this really how it was supposed to work? I've also noticed the MOVEMENT NOTIFICATION doesn't show on Alexa too.

1 Accepted Solution

Solla-topee

2021-03-25 12:18:15 - last edited 2021-03-25 12:18:25

Posts: 11386

Helpful: 1800

Solutions: 1310

Stories: 8

Registered: 2020-05-19

Re:Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show-Solution

2021-03-25 12:18:15 - last edited 2021-03-25 12:18:25

@TavinTS Hello,

So far through Echo show we can only see Live feed of tapo camera , rather than motion detections (motion detection video will be recorded in SD card rather than Cloud).

When view camera through some 3rd party software like Google home or Echo show, around every 10 mins Echo show will disconnect, this is normal and you will need to ask Echo again to "Alexa, show me the [Camera Name]" to continue the live feed.

That is to to avoid straining the network bandwidth in a cloud to cloud service. More details please refer to this FAQ : https://www.tp-link.com/support/faq/2720/

For continuous live view, it is recommended to watch live view through tapo app in local network directly. Hope this could help~

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

1 Reply

Solla-topee

2021-03-25 12:18:15 - last edited 2021-03-25 12:18:25

Posts: 11386

Helpful: 1800

Solutions: 1310

Stories: 8

Registered: 2020-05-19

Re:Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show-Solution

2021-03-25 12:18:15 - last edited 2021-03-25 12:18:25

@TavinTS Hello,

So far through Echo show we can only see Live feed of tapo camera , rather than motion detections (motion detection video will be recorded in SD card rather than Cloud).

That is to to avoid straining the network bandwidth in a cloud to cloud service. More details please refer to this FAQ : https://www.tp-link.com/support/faq/2720/

For continuous live view, it is recommended to watch live view through tapo app in local network directly. Hope this could help~

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

Information

Helpful: 0

Replies: 1

Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

Tapo C200 - Tapo Skill doesn't work "permanently" on Alexa Echo Show

Information

Voters 0

Tags