No notification on detection, Tapo C200 FW 1.1.7

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No notification on detection, Tapo C200 FW 1.1.7
No notification on detection, Tapo C200 FW 1.1.7
2021-04-27 16:05:02 - last edited 2021-04-27 16:20:42
Model: Tapo C200
Hardware Version: V1
Firmware Version: 1.1.7

No notification on the Iphone 11 when the cam detect somthing. Everything is correct inputted regarding notifications.

 

Anyone else who have the same problem?.

 

Med vänlig hälsning,

/Thomas

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Re:No notification on detection, Tapo C200 FW 1.1.7
2021-04-27 22:57:18 - last edited 2021-04-27 22:57:50

@thomas822 

Almost every android user,

Just look through the main page on here.

I think you are only the second ios user I have seen reporting it though.

My delays range from 3 minutes if my phone has very recently been used, to almost an hour, if it hasn't.

It's a shame as the camera has the potential to be useful but it's completly worthless as it is.

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Re:No notification on detection, Tapo C200 FW 1.1.7
2021-04-28 03:36:14 - last edited 2021-04-28 03:37:15

@thomas822 Good day, 

 

Thank you for your valuable feedback, we have posted some suggestions in a related thread for notification issue, please give it a try and help confirm some details, thank you

https://community.tp-link.com/en/smart-home/forum/topic/216134?page=1

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Re:No notification on detection, Tapo C200 FW 1.1.7
2021-05-11 16:42:18

@Solla-topee i change'd to another cam with fw 1.0.17 and the notification work so it's fw-releated!.

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Re:No notification on detection, Tapo C200 FW 1.1.7
2021-05-12 02:56:49

@thomas822 Hello, 

Thank you for your update! To address the issue and try to fix it, we would like to have a specialist look into this further via email  -subject with forum ID 262610. Please check your mailbox later, and let us know if the issue is resolved, thank you.

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