Recording issues after latest firmware update
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After latest firmware update the recording has many issues. There is inconsistency between actual and recording time. E.g. the app shows that a recording is during the night but the content shows noon. The same happens when you follow the notification message. The video playing is from another period.
In general after the update there are lags and timeouts.
The card has been reformatted and the app updated to latest version.
Is there any way to downgrade?
@Solla-topee good day to you too!
Thank you for your quick reply.
It's a bit difficult to explain the situation and I will try my best.
The date and time as well as the timezone are correct.
Most of the recordings are correct. Some of them, without any pattern, point to a totally different capture (as time is concerned). Seems like corrupt index to me or like some recordings write over previous ones.
This results to losing recordings which may be critical in some cases.
Nothing of these happened before the latest camera firmware upgrade. The camera was working fine for about 2-3 months.
No NVR or 3rd party software is used.
I attach photos showing the inconsistency as well as a correct recording.
The mobile phone is an iPhone 6s with iOs 14.4.2
Tapo version 2.3.29
Home router is a Speedport Plus from Sercomm and the topology is a simple home network: router - mobile - tapo C310
Please let me know any more details you may need.
Kind Regards
