Can not update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can not update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can not update firmware
Can not update firmware
2021-07-06 11:38:37 - last edited 2021-07-13 06:11:41
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.8

I can not update to the new firmware because the storage is full with the loop recording. How do I delete or empty the loop recordings so I can update?

  0      
  0      
#1
Options
1 Accepted Solution
Re:Can not update firmware-Solution
2021-07-12 11:59:20 - last edited 2021-07-13 06:11:41

@Solla-topee I gor the message that the card is full and can not upgrade. I formated and then it worked. I have the latest version of the app.

 

Recommended Solution
  0  
  0  
#5
Options
5 Reply
Re:Can not update firmware
2021-07-06 13:33:45
if it works, you can disable the sd card capture and format it.
  0  
  0  
#2
Options
Re:Can not update firmware
2021-07-08 09:18:37

@Rogge 

The full SD card should not affect the firmware upgrade of Tapo camera, is there any Error message when you try to update the firmware? If so, can you share a photo with us?

Also please confirm your Tapo app is up-to-date. 

  0  
  0  
#3
Options
Re:Can not update firmware
2021-07-12 11:57:53

@Throgar Thank you. I formatted the sd-card and then i could upgrade.

  0  
  0  
#4
Options
Re:Can not update firmware-Solution
2021-07-12 11:59:20 - last edited 2021-07-13 06:11:41

@Solla-topee I gor the message that the card is full and can not upgrade. I formated and then it worked. I have the latest version of the app.

 

Recommended Solution
  0  
  0  
#5
Options
Re:Can not update firmware
2021-07-13 06:09:09

@Rogge Glad to know the issue is resolved,  thank you. 

  0  
  0  
#6
Options