Cannot Connect TPLink Bulb KL130B

Cannot Connect TPLink Bulb KL130B
Cannot Connect TPLink Bulb KL130B
2021-07-21 17:34:16 - last edited 2021-07-22 03:00:50
Model: KL130
Hardware Version: V2
Firmware Version:

After installing new broadband my bulb wasn't connecting so I deleted it off the app so I could see if re-installing it would help but it is not connecting. 

I have tried hard reset several times, I also tried re-installing the Kasa app, but still it won't connect. 

The problem I have seems to be when it gets to the stage of asking to use a temporary wifi (TP-LINK_Smart Bulb_1E24). After a few minutes of the circle spinning it says it cannot connect, but I also noticed that that wifi has no signal so I tried changing it to my usual wifi during the spinning circle and that seems to have no effect atvall (circle just keeps spinning). 

Any help appreciated. 

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1 Accepted Solution
Re:Cannot Connect TPLink Bulb KL130B-Solution
2021-07-22 02:22:57 - last edited 2021-07-22 03:00:50

@Solla-topee I turned off the VPN temporarily in my phone and that seemed to do the trick. 

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Re:Cannot Connect TPLink Bulb KL130B
2021-07-22 01:31:29

@Cynicalcylon Hello, 

 

Thank you for your detailed information, make sure phone is connected to the default SSID ' TP-LINK_Smart Bulb_1E24' in set up process or bulb could not be found by Kasa APP. This SSID has no Internet and it will disappear after bulb is installed successfully. 

 

  1. Turn off VPN settings on your phone 
  2. Manually Connect to TPLINK _ Smart XXX SSID when the app guides to connect to smart Wi-Fi, and go back to Kasa app

iOS: Go to the Settings page, click on the Wi-Fi option to connect to the Kasa Cam’s Wi-Fi manually.

Android: Go to the Settings page to connect to the Kasa Cam’s Wi-Fi network. Once it’s connected, please go back to the Kasa app and click on "Try Again".)

3. For IOS14 and above, enable Local network permission for Kasa app :

https://www.tp-link.com/support/faq/2937/

4. Try a different phone

 

May I know the model of your phone and its Android or IOS version if the above does not work? 

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Re:Cannot Connect TPLink Bulb KL130B-Solution
2021-07-22 02:22:57 - last edited 2021-07-22 03:00:50

@Solla-topee I turned off the VPN temporarily in my phone and that seemed to do the trick. 

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Re:Cannot Connect TPLink Bulb KL130B
2021-07-22 03:01:38

@Cynicalcylon Great yes

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