Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > Forgot admin password for NC250

< Tapo Smart Camera

Forgot admin password for NC250

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Forgot admin password for NC250

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Matt_86

2021-09-05 17:58:25

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-09-05

Forgot admin password for NC250

2021-09-05 17:58:25

Hello,

I'm having trouble accessing my camera settings from my browser and my TP-LINK Camera Control account. I don't recall changing the default password for the camera. Nevertheless, I am unable to log into the admin account. Is there a way out of this situation? There is no "forgot your password" button and I cannot configure anything.

Regards,

Matt

2 Reply

Solla-topee

2021-09-07 02:32:04 - last edited 2021-09-07 02:36:05

Posts: 13685

Helpful: 2363

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:Forgot admin password for NC250

2021-09-07 02:32:04 - last edited 2021-09-07 02:36:05

@Matt_86 Hello,

Try to resintall Camera control software after that and see if it ask you to create a new Login account.

You could try a factory reset NC camera , and create a new login password when install it on APP, that will be the password of web UI:

https://static.tp-link.com/res/down/doc/NC250(UN_V1_QIG.pdf

https://www.tp-link.com/en/support/faq/821/

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Matt_86

LV1

2021-09-17 17:21:54

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-09-05

Re:Forgot admin password for NC250

2021-09-17 17:21:54

Hello,

Thank you for your suggestions, but none of them helped. For unknown reasons, my camera doesn't want to connect to my router - no matter if I'm connecting it through wifi or through the cable. All the time I have blinking red light. Is there something that is needed to be configured in my router ? I didn't have such problems a few months ago - I also haven't changed my router so I don't understand what is wrong right now.

This camera wasn't in use a few months, but could it be the reason why it doesn't want to cooperate with my router right now ?

Forgot admin password for NC250

Forgot admin password for NC250

Information

Voters 0

Tags