This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Buenas tardes! tengo mi camara TAPO C200 hace 3 meses, ya he utilizado 2 tarjetas SD de 8 y 16 GB marca SanDisk, pero estas quedan dañadas luego de 2 semanas de uso, el formato que he utilizado es el Fat32, por lo que considero q es una falla de la camara, como puedo reclamar la garantia o que indiquen si el soporte tecnico puede ayudarme.
Hey @JorgeOspino,
May I know does the SD cards still work with other devices right now. What is the Error message if the SD card does not work with the Camera?
Here is a troubleshooting guide for SD card problem, kindly give it a try and let us know if it works for youL
What should I do if the SD card doesn’t work properly on my camera?
https://www.tp-link.com/en/support/faq/2749/
If you have some trouble formating SD card in the Tapo APP or camera reports any Error, please share a photo with us, Thank you
1.Try a SD card with 8GB to 128GB capacity (* capacity less than 2 GB is not supported):
Which microSD cards are supported on Tapo and Kasa Cameras? https://www.tp-link.com/support/faq/3048/
2. Verify if SD card is Fake (expanded capacity) with H2testw software and share a photo with us
NOTE: back up important files before run the test
https://www.tp-link.com/en/support/faq/2592/
Helpful: 0
Views: 706
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
