Tapo C210 Tilt not working

Tapo C210 Tilt not working
Tapo C210 Tilt not working
2021-10-22 05:49:45
Model: Tapo C210
Hardware Version: V1
Firmware Version: 1.1.8 Build 210728 Rel.17383n (4555)

Hi, My tapo c210 tilt is not working after update to v1.1.8. I tried to power off and on/ reset/ pan tilt correction still unable to get the tilt to work. Panning is ok. As for tilt, I can hear and feel the motor engaging but the camera is not moving. Just recently bought this camera and was not expecting it to have any issue.

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Re:Tapo C210 Tilt not working
2021-10-25 03:51:06

Hello@Alderlake ,

May I know do you use Pan/Tilt on Tapo APP or other third-party software? You could manually tilt the camera and see if the camera get stuck somewhere.

If still the same issue, can you share a video showing the issue? I will create a support ticket for you and you could share the video to us through email, please check your ibox later, thank you. 

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