C310 stopped recording
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Hello.
Since last night my camera stopped recording. I have an SD card installed for months now and everything was ok. I have loop recording enabled and the status of the card is good according to the app. Also the recording schedule is continuous. At the playback & summary i can see the events but not the recordings, suddenly the timeline became white from blue. I've tried to reboot the camera but nothing happened.
Hello @jimdem
If 24/7 continuous recording stopped, here are some settings to check:
- Confirm the firmware of the Tapo camera and the Tapo APP version are both up-to-date.
- Tapo APP Camera Settings > Recording Schedule, Motion Detection recording (Orange) /Continuous recording(Blue), make sure all the time blocks are selected.
- Make sure the camera is connected to the internet , is the timestamp on the live view page update correctly?
If still the same, may I have 1) a photo of recording schedule settings, 2) please send the Mac address of camera by private message 3) SD left capacity & SD card status on Tapo APP 4) Log of tapo camera: How to Get the Log of Tapo Camera?