Should I start a new TP link and Tapo app for each camera to view on its own tablet
Should I start a new TP link and Tapo app for each camera to view on its own tablet
Will this solve the problem?
I daresay TPL wont like this work around
but the app cant handle multiple view screens it seems
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from Solla Toppee
Thanks for reaching out to us.
May I know how many Tapo cam do you have and what's their model?
Do you have any problems about multiple view screen? Would you please provide me more details of it?
I have 4 x C310 wifi on separate Lenovo Tablets
It is clear to me now that perhaps Tapo app intentionally cripples the app to prevent you having multiple displays within the same TP link account unless you subscribe to cloud storage ST please confirm this devious practice - the truth will come out anyway
I have only managed to get single views on my tablets for short periods say 15 to 50mins before the timestamps became seriously out of sync and screens unusable of eventually freezing so that only one view remained solid
Quad view was far worse and would freeze within 15mins - just as bad on my phone
I suggest ST that you go and try this out for yourself rather than speculating. Its a very real problem making Tapo cams unusable for 24/7 live surveillance
Not what your advertising claims
btw all cams are ca 2m from router strong signal -45rssi pinged at 20-40ms cams on ch6 router on ch11
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Thank you so much posting your issue on the TP-Link community. Appreciate your time.
Since you have already post many thread about this problem, to assist you efficiently, I will your case to the TP-Link support engineers who will contact you with your registered email address. Please pay attention to your email box for follow-up.
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Dear Customer,
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Hello @Robintes
As the Tapo camera 4 Grid view loads fine on the Moto G7 phone, but not Lenovo tablet, so far our engineer think it could be related to the tablet itself.
After check with my college, if you wish to upgrade the mobile device, please consider some new Android models with relative powerful GPU, (for reference only) like Qualcomm 865 which advertised that could handle 8K Video Playback.
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Hello @Robintes
Thank you for your continued feedback, it is recommenced to reply on the support ticket TKID220130752 directly so our support could take a look into that further for your personal situation. Thank you.
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I have a similar problem.
After installing a fourth C310 the app is failing to display (connect?) a single camera.
The cameras are on a separate WiFi with an Omada 300mbs EAP.
Before installing the fourth cam everything worked fine.
I don't have a screen with four cams at the same time.
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Hello @TSTM
Thank you for the feedback, may I know the model of your phone and its Andriod / IOS version, what is the tapo APP version?
To better assist with your case I created a support email for your case TKID220600434, please check your email inbox later.
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