C200 and Google Nest Hub Issues

C200 and Google Nest Hub Issues

16 Reply
Re:C200 and Google Nest Hub Issues
2022-10-23 05:02:26
Hello I have the same problem with my Tapo C310 and Google Nest Hub 2. Is there a solution that work?
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#12
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Re:C200 and Google Nest Hub Issues
2022-10-24 02:48:13

Hi   @Terabyte 

Please make sure you have tried some tips in  the Marked recommended solution here, if still the same, you could provide some information asked there so we could take a further look at it, thank you. 

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#13
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Re:C200 and Google Nest Hub Issues
2022-10-24 07:41:33

  @Solla-topee 

 

Sofar my Issue still persists. I have tried to optimise the connection between the camera and the Google Nest in the indicated ways. It did not help. 

Streaming 1024P to my Phone works free of problems using the same WiFi network connection with the Tapoo. 

 

Apparently the camera stream is allright but it is not accepted by the Google Nest.
As far as I can see I cannot reduce the stream by choosing a lower video quality.

Steven.

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#14
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Re:C200 and Google Nest Hub Issues
2022-10-25 10:44:20

  Hi @SteveHolland 

Glad to hear from you again! To help with your case further, we escalated your case through support email.

Can you reply to support email TKID220424703 with what Wi-Fi optimization or Wi-Fi settings you've changed,  and our engineer will follow up your case directly. 

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#15
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Re:C200 and Google Nest Hub Issues
2022-10-26 15:57:53 - last edited 2022-10-26 15:59:13

  @Solla-topee 

 

I already tried the tips here. The problem is still here.

 

 

 

 

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#16
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Re:C200 and Google Nest Hub Issues
2022-11-18 20:42:54 - last edited 2022-11-18 20:45:25

  The issue might be your actually using local storage/sd card. Remove sd to force cloud.  Since local and cloudy recording can't coexist on this device it may just be the case where if using local sd card the camera cannot stream through the cloud medium that it funnels past towards your hub/nest device because it's to dumb to send a stream to the cloud and the sd card at the same time.  (But 20 devices with Tapo app can be streamed no problem. Idgi) I'm assuming it records in Some cheap storage compression from its legacy parts and streams in some full res from its added on chipsets. Bipolar

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#17
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