The audio is scratchy and distorted at all volumes

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The audio is scratchy and distorted at all volumes

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PatrickEganland

2022-03-17 06:28:41

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Registered: 2022-02-26

The audio is scratchy and distorted at all volumes

2022-03-17 06:28:41

Hi,

I just bought and installed a new TC70, and I'm really pleased with the picture and video quality it provides. On the other hand, I'm disgusted with the audio quality, both on my mobile and on my MacBook (through VLC,app). The audio is scratchy and distorted at all volumes. Surely this is out of the ordinary for a piece of high-quality equipment. Does this happen often or am I the only one with a bad camera? Is this a problem for anyone else? Thanks

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Solla-topee

2022-03-17 07:46:06

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Re:The audio is scratchy and distorted at all volumes

2022-03-17 07:46:06

Hello @PatrickEganland

Can you help record a video showing the sound, does that happen when watch Camera Live view on the app, or when you use Talk or Call feature?

Can you share the Mac address of camera to us via private message, thank you.

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The audio is scratchy and distorted at all volumes

The audio is scratchy and distorted at all volumes

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