TAPO not connecting to google Home

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TAPO not connecting to google Home

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TAPO not connecting to google Home
TAPO not connecting to google Home
2022-04-16 15:12:31
Model: Tapo L510B  
Hardware Version: V1
Firmware Version: 1.2.2.2

"COULD NOT REACH TAPO, TRY AGAIN" is the message I always get when trying to connect to tapo in the google home app. It connects sometimes and then a few days later will disconnect itself. It wont reconnect this time.

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#1
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Re:TAPO not connecting to google Home
2022-04-18 02:37:57 - last edited 2022-04-18 02:39:04

  @Luke0 

If Google could not control tapo devices properly, please try some suggestions here: 

What should I do if I cannot control my Tapo smart devices (smart plug, smart camera, smart lighting)?


Can you help provide some details here to help exclude the issue, thank you

  • Can you control the device locally (same network) from the Tapo app? 
  • Can you control the device remotely (LTE or different network) from the Tapo App when Google reports error?   
  • Any error message you receive from Google home app, please share a photo
  • What Google did say to a voice command and exact time when the issue occurs :   e.g. 9:00AM,  ' Google, turn XX bulb on' , Google responds ' ...

Please also share the MAC address of bulb with us via private message, thank you

Thank you

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#2
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Re:TAPO not connecting to google Home
2022-05-05 05:54:49

Whenever this happens I go to the home app and reconnect my Tapo account

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#3
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