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Can't view playback of motion detected recordings

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Can't view playback of motion detected recordings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't view playback of motion detected recordings
Can't view playback of motion detected recordings
2022-06-16 05:38:15
Tags: #Motion Detection #Device Sharing
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.1.17

When trying to playback notifications of motion detection I get the message : "it looks like you've reached your device limit for playing this video, please try later." The camera is 24hrs old.

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Re:Can't view playback of motion detected recordings
2022-06-17 01:36:43

 Hello @Eyespy 

Here is QA in Part3  that could explain the 'reach device limit' message in the APP. Tapo APP allow one device to view playback at the same time, if this prompt shows up,  please check if you have multiple mobile device were viewing camera at time. 

Q3.3 Can multiple accounts/devices view the Tapo camera at the same time?

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Motion Detection Device Sharing
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