fail to configure the kasa camera

fail to configure the kasa camera
fail to configure the kasa camera
2022-08-05 09:53:05


I have downloaded the Kasa app on my mobile, created an account but still i am not able to configure the app with the camera.
Please give me some tips to how to configure the kasa camera easily.

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Re:fail to configure the kasa camera
2022-08-08 01:48:57

  Hello @AkinBredailik 

Make sure VPN is off on the phone and follow the step in the Kasa APP to set up your camera 

When set up kasa device in the Kasa APP, there are two major steps , first is the Kasa app is able to find kasa camera, second is connect camera to theWifi network of router. If you have difficulty installing the camera, try some tips here that may help. 

What should I do if I fail to configure the Kasa Cam?

 

If you still failed to configure the Kasa cam, may I have a photo of error message on the app, the model of your phone and OS and we could  help take a further look at the problem.Thanks. 

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