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2022-08-31 21:34:06 - last edited 2022-09-01 00:47:00
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2022-08-31 21:34:06 - last edited 2022-09-01 00:47:00
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How come my sister in another home, can't still monitor our cctv even if I have shared already the Tp link Id?
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2022-09-01 01:26:21
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2022-09-01 01:26:21
- Please confirm your camera is online and you should be able to access live view remotely (when phone is on LTE mobile network or on a different network)
- You could use up to 2 devices to live view the camera at the same time using the Tapo App or the RTSP.
- Please check if you have more than 2 devices were try to stream camera at that time
- Try to reboot camera on the APP and see if that makes any difference
If still the same, can you share a photo of the live page of your sister's phone , does the second phone log in the same TP-Link account used on your phone? Thanks.
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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