Playback from Tapo C210 jumping

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Playback from Tapo C210 jumping

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Playback from Tapo C210 jumping
Playback from Tapo C210 jumping
2022-09-26 19:05:53
Tags: #Playback
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.1.21

Hi, i've had my C210 camera running perfectly for a long while now, absolutely no issues, until recently last update, update shows as 1st September, but I think my playback jumping issues actually started more around 10th September? 

But now only on playback the video can be OK for 10seconds then jumps 3-or-4 seconds, then catches up, then jumps again, very annoying. 

Rebooted the camera a couple of times but still jumping on playback (live image is always good) 

App shows as version 2.9.14, on EMUI12

 

Any help would be much appreciated 

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Re:Playback from Tapo C210 jumping
2022-09-27 01:52:09 - last edited 2022-09-27 06:37:28

Hello   @Mccabe2001 

Please confirm the Tapo APP is up-to-date. 

 

If still the same, may I have a video shared link showing the problem? 

May I know the model of your phone as well, thank you. 

To better assist with your case , we will also create a support email TKID220930964, you could also attach the video there in the support email directly.  Thanks!

 

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