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Hs200 led won't turn off

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Hs200 led won't turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hs200 led won't turn off
Hs200 led won't turn off
2022-10-17 12:40:24
Model: HS200  
Hardware Version:
Firmware Version: Newest

Hi all, like many my Smart switch LED is too bright at night.

 

On my Android in the kasa app, I disabled the LED, which did not do anything.

 

On my iPhone I downloaded the watt app and enabled the night mode which made the LED disappear when it's On, but still super bright when I turn it off. 

 

Am I missing something? I just want the LED off at night.

 

Thanks!

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Re:Hs200 led won't turn off
2022-10-21 02:23:48 - last edited 2022-10-21 02:25:09

Hello   @Onlox1 

Thank you for the feedback, despite the 'always on' Led, can you manually turn on and turn off the switch properly? 

  • Please confirm you can turn on/ off the switch manually 
  • Confirm the device firmware and kasa app are both up to date. 
  • You could also perform a reset on the smart switch and reinstall it in the kasa app and see if that helps. 

To look into this further, can you help provide some information here 

-  a photo of the Led settings in the Kasa APP 

- a photo showing the real led status on the HS200

May i know the model of your phone and its OS version, the kasa app version. The SN number and MAC address of the switch, please share via PM, thank you. 

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