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KL130 won't connect

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KL130 won't connect

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KL130 won't connect
KL130 won't connect
2022-10-19 07:20:18 - last edited 2022-10-19 07:22:35
Model: KL130  
Hardware Version: V2
Firmware Version:

 

Here's the deal. I bought 3 of KL130 in New Zealand, all work fine in my home in NZ. They are now impossible to get in NZ so I got a fourth in the UK.

 

The NZ ones worksfine, but the one from UK I can see on app.i can connect to it's wifi, but then the app doesn't recognize it, won't connect to it's wifi.

 

Here are some screenshots. It's the 898c. I can connect to it with my phone's wifi, but the app doesn't recognise it's connected.

 

 

I can connect the other three fine.

 

is there a reason my UK sourced bulk won't connect , it flashes ona and off every few minutes when I try to connect, it looks like it's wifi is up and down.

 

Have tried hard reset on all, but still can connect the original 3 but not the UK one.

 

 

 

 

 

 

 

 

 

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#1
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5 Reply
Re:KL130 won't connect
2022-10-21 17:24:04

  @Scoper I am following as I purchased a KL130b in the UK this week and cannot connect it to its wifi - so I can't set it up - and then the app decided it too was going to die. Not amused, as they aren't the cheapest bulbs out there and if I had known that this one was going to be such a problem I would have looked for an alternative. 

 

Seriously, what with this and the app resetting itself I am left wholly unamused and very frustrated at wasted money!

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#2
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Re:KL130 won't connect
2022-10-21 18:17:18

  @Raye you didn't happen to buy off an eBay seller in Southall at a really good price? Is it possible they sold us defective or fake product?

 

At this point, I'm tempted to take them all out and replace with a different product.

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#3
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Re:KL130 won't connect
2022-10-21 18:58:17

  @Scoper 

 

Nope, I purchased mine from Amazon. So was hoping it was official.

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#4
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Re:KL130 won't connect
2022-10-31 06:06:56

 Hello  @Raye 

Sorry for the late reply, may I know were you able to setup the smart bulb at last. 

Please confirm your Kasa APP is up-to-date first 3.1.0 or later version

If the setup failed, you could try some tips here 

What should I do if I fail to configure the Kasa device?

 If still the same, can I know the Model of your phone  and its OS version? What is the current version of your kasa app? Thank you 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:KL130 won't connect
2022-10-31 06:59:58

  @Solla-topee  the app is so up to date it wiped the data of both my other Kasa bulbs. I have sent the bulb back now and am replacing the other two with Lifx ones. I tried all of the resolutions on the site multiple times and none of them worked, hence sending the bulb back.

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#6
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