Tapo c210 firmware update

Tapo c210 firmware update

Tapo c210 firmware update
Tapo c210 firmware update
2022-11-01 08:30:18 - last edited 2022-11-23 11:15:18
Tags: #Firmware
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.0

Hi,

 

I have an issue at firmware updating. Unfortunately there was a black out during updating process. At the moment the camera do not working. It is blinking green slowly ( blinks in every fifth second). I can't reset is any way

 

what should I do?

 

best regard,

Balázs

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#1
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1 Accepted Solution
Re:Tapo c210 firmware update-Solution
2022-11-14 08:44:05 - last edited 2022-11-23 11:19:02

  Hello @BalazsTarroHUN 

Thank you for reaching out to the community.

If the tapo camera got a firmware update failure, make sure you have tried to factory reset the camera with camera powered on, check camera still responds to a factory reset , or if the camera still broadcasts the Tapo Camera _XXX default SSID,  or if the  LED flashes amber and green.

How to reset my Tapo camera

 

If factory reset does not help,  please contact the retailer or local support to check device warranty.

When contact local support or retailer, you may attach 1. the problem description with device model and hardware version 2.  Led status on camera 3.  if there was any power outage 4. the proof of purchase and SN , so they could deal with your case faster. 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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#2
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Re:Tapo c210 firmware update-Solution
2022-11-14 08:44:05 - last edited 2022-11-23 11:19:02

  Hello @BalazsTarroHUN 

Thank you for reaching out to the community.

If the tapo camera got a firmware update failure, make sure you have tried to factory reset the camera with camera powered on, check camera still responds to a factory reset , or if the camera still broadcasts the Tapo Camera _XXX default SSID,  or if the  LED flashes amber and green.

How to reset my Tapo camera

 

If factory reset does not help,  please contact the retailer or local support to check device warranty.

When contact local support or retailer, you may attach 1. the problem description with device model and hardware version 2.  Led status on camera 3.  if there was any power outage 4. the proof of purchase and SN , so they could deal with your case faster. 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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#2
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Re:Tapo c210 firmware update
2022-11-14 16:35:30
Any update?
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#4
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Re:Tapo c210 firmware update
2022-11-14 16:47:17

  @BalazsTarroHUN 

 

I can't do factory reset. After a power-up it turns on red light and IR leds. After a half minute IR leds are still ON and green led blinks in every 5 seconds.

 

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#5
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Re:Tapo c210 firmware update
2022-11-14 23:05:28
If i am unable to reset the device what do I do?
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#6
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Re:Tapo c210 firmware update
2022-11-23 11:17:12 - last edited 2022-11-23 11:17:54

Hello  @ADELEV 

Sorry for the late reply, I updated some information, please check the marked solution of this thread.

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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Replies: 5

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