HS100s gone offline

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HS100s gone offline

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HS100s gone offline
HS100s gone offline
2022-11-15 23:24:01 - last edited 2022-11-21 01:59:46
Model: HS100  
Hardware Version:
Firmware Version: Unknown

Suddenly all my smart plugs are offline, whereas other cameras (tapo) maintain connection. 

 

Reviewing other posts suggest rebooting the HS100s and/or my router.

 

How am I supposed to do that? The whole point of these things is to control remotely.

 

I am over 1,000 miles away!!! 😡

 

 

 

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#1
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Re:HS100s gone offline-Solution
2022-11-16 12:49:33 - last edited 2022-11-21 01:59:46

 Hello @Louisdanziger 

 

Thank you very much for bringing this to our attention. 

If your Kasa Device suddenly become offline on Nov 15, 2022 remotely, please check the updated information in this topic. 

 

[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th

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#3
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Re:HS100s gone offline
2022-11-16 11:59:39

  @Louisdanziger 

 

I saw this, maybe you can check it out. https://community.tp-link.com/us/smart-home/forum/topic/589080?replyId=1150696

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#2
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Re:HS100s gone offline-Solution
2022-11-16 12:49:33 - last edited 2022-11-21 01:59:46

 Hello @Louisdanziger 

 

Thank you very much for bringing this to our attention. 

If your Kasa Device suddenly become offline on Nov 15, 2022 remotely, please check the updated information in this topic. 

 

[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th

Recommended Solution
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#3
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