tapo c200 constantly hangs when watching live view

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tapo c200 constantly hangs when watching live view

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo c200 constantly hangs when watching live view
tapo c200 constantly hangs when watching live view
2022-12-13 16:26:51
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.19

tapo c200 constantly hangs when watching live view.
tplink support has the same suggestion. there is no solution. when i put eufy anker camera in the same area it works fine. I think this device has a manufacturing problem.
is there any solution?

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Re:tapo c200 constantly hangs when watching live view
2022-12-15 11:43:01

Hi  @tekniking 

 

Thank you for raising this topic on TP-Link community. To assist with this issue, it will be better if you can share some details about your case.

 

Is there any error message when the problem happens? Or does it just stop playing and keep buffering?

Does it happen when you're on the local network, remote network or both?

 

Please make sure both camera firmware and Tapo APP are updated. 

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#2
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Re:tapo c200 constantly hangs when watching live view
2022-12-16 21:25:07
The application is up to date, I did not experience this problem in software before 1.1.19. I can't go back to the old version. The problem usually occurs while watching from afar. there is no problem with my internet connection
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