All Camera Show Offline
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All Camear Show offline on apps. Any idea?
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2/21 Update
Hello everyone,
Thank you for your valuable feedback.
As learned from team, there was unscheduled outrage from AWS ASIA for upgrading, services are on restoring phase and has been restored.
Read on to learn more about this fix:
Description: Tapo Camera goes offline / Local only
Started Time: around 10:04 AM (UTC+8) on Feb 21, 2023
Fix Time: Fixed at around 5PM (UTC+8) on Feb 21, 2023 .
The Camera should be back online, if not, please reboot the camera.
Reboot the cam from app ( connect your phone to the home Wi-Fi network, go to Camera settings> Reboot Cam ) or unplug the camera power cord and plug it back in.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the team working on it.
Feel free to let us know for any other observations. Thank you!
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@rake Just now i check back mine, is online back.
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