Tapocam C200 not updating firmware

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Tapocam C200 not updating firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapocam C200 not updating firmware
Tapocam C200 not updating firmware
2023-04-11 08:23:20
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.18

Hi,

 

I've got two C200-cameras, one which is updating firmware as it is supposed to but the other one just plain refuses and keeps saying that it is up to date (which it isnt as its running 1.1.18). 

I've factory reset it a bunch of times to no avail, I've moved to the same location as the one that is working (using the powerchord from the working one) but still - it won't update firmware and says it's up to date. 

 

Anyone have any pointers or ideas on how to continue troubleshooting?

 

BR, 

 Martin

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Re:Tapocam C200 not updating firmware
2023-04-12 07:13:29

  @irxc 

Hi Martin,
We roll out the firmware for the Tapo camera gradually, so some of the cameras may detect the new firmware but some not. Please wait patiently, and your other camera will detect the new firmware in the recent future.

Best Regards

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