Tapo c200 permanent red led after failed firmware update

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Tapo c200 permanent red led after failed firmware update

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Kapoios

2023-04-28 16:49:51 - last edited 2023-04-28 16:51:47

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Tapo c200 permanent red led after failed firmware update

2023-04-28 16:49:51 - last edited 2023-04-28 16:51:47

Model: Tapo C200

Hardware Version:

Firmware Version:

Last night I had a power outage while my tapo c200 was doing firmware update.

The camera now is stuck with the red led permanently on and I cannot connect to it neither can I reset it.

If I press the reset button for 5 seconds the camera still is stuck with red led permanently on.

Is there any other way to factory reset it or is it bricked now?

Thanks

1 Reply

Solla-topee

2023-05-04 12:46:33 - last edited 2023-05-04 12:46:58

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Re:Tapo c200 permanent red led after failed firmware update

2023-05-04 12:46:33 - last edited 2023-05-04 12:46:58

@Kapoios

Hi,
In this case, please turn the Tapo C200 off > wait for two minutes > turn it back on and wait for a while > then press and hold on the reset button for 5-10s and check if the LED changes.
If not, you can contact your retailer or local support to check if the Tapo C200 is under warranty.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Tapo c200 permanent red led after failed firmware update

Tapo c200 permanent red led after failed firmware update

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