Tapo c200 permanent red led after failed firmware update

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Tapo c200 permanent red led after failed firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo c200 permanent red led after failed firmware update
Tapo c200 permanent red led after failed firmware update
2023-04-28 16:49:51 - last edited 2023-04-28 16:51:47
Model: Tapo C200  
Hardware Version:
Firmware Version:

Last night I had a power outage while my tapo c200 was doing firmware update.

 

The camera now is stuck with the red led permanently on and I cannot connect to it neither can I reset it.

 

If I press the reset button for 5 seconds the camera still is stuck with red led permanently on.

 

Is there any other way to factory reset it or is it bricked now?

 

Thanks

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Re:Tapo c200 permanent red led after failed firmware update
2023-05-04 12:46:33 - last edited 2023-05-04 12:46:58

  @Kapoios 

Hi,
In this case, please turn the Tapo C200 off > wait for two minutes > turn it back on and wait for a while > then press and hold on the reset button for 5-10s and check if the LED changes.
If not, you can contact your retailer or local support to check if the Tapo C200 is under warranty.

Best Regards

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