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Tapo c200 permanent red led after failed firmware update

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Tapo c200 permanent red led after failed firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo c200 permanent red led after failed firmware update
Tapo c200 permanent red led after failed firmware update
2023-04-28 16:49:51 - last edited 2023-04-28 16:51:47
Model: Tapo C200  
Hardware Version:
Firmware Version:

Last night I had a power outage while my tapo c200 was doing firmware update.

 

The camera now is stuck with the red led permanently on and I cannot connect to it neither can I reset it.

 

If I press the reset button for 5 seconds the camera still is stuck with red led permanently on.

 

Is there any other way to factory reset it or is it bricked now?

 

Thanks

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Re:Tapo c200 permanent red led after failed firmware update
2023-05-04 12:46:33 - last edited 2023-05-04 12:46:58

  @Kapoios 

Hi,
In this case, please turn the Tapo C200 off > wait for two minutes > turn it back on and wait for a while > then press and hold on the reset button for 5-10s and check if the LED changes.
If not, you can contact your retailer or local support to check if the Tapo C200 is under warranty.

Best Regards

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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