This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello
just recently, my app shows no devices.
My camera is still sending me alerts!
But I can't view them as in my app, there is no device.
After a while, the device will show up again.
Has anyone seen this before?
Does anyone have a fix?
Cheers.
Hi,
You can check if the below tips will help in this case.
1) Ensure the internet on the phone is working fine.
2) Ensure the Tapo camera and Tapo app are up to date.
3) Reboot your phone.
4) Try a different phone.
If the problem remains, please help confirm the following information.
1) The system LED status on the Tapo camera.
2) The model number and OS version of your phone and the version of the Tapo app.
3) Send me a link to download the video about the problem via private message if possible.
Best Regards
Helpful: 0
Views: 427
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
