Need to change Wifi SSID without resetting the Cameras
Everytime when i want to change the WiFi SSID, I need to reset the camera. This is both in TAPO and VIGI Wifi Camera. Can you update the App such way that we can change the SSID without reset the camera
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Update on June 13, 2025.
Hi All,
First of all, thank you for your attention to our products and your valuable feedback. We have received your requests regarding the ability of Tapo smart devices to connect to different Wi-Fi networks without requiring a factory reset. We will continue to relay this feedback to the relevant departments for assessment and improve the user experience of our products.
Currently, the following alternative solution may be helpful to you.
1. If you don't mind, you can set the new router with the same SSID, password, and wireless security type as the old router. After that, restart the Tapo device, and it usually will connect to the new router's Wi-Fi network.
2. If the Tapo smart device is online in the Tapo app, you can remove the device from the Tapo app to perform a factory reset. Then, reconfigure the device through the app to connect to the new Wi-Fi network.
3. If the Tapo smart device is offline in the Tapo app, try turning on the old router or configuring the new router's Wi-Fi network to match the old router's settings. Restart the smart devices to attempt to restore them online, and then repeat the steps in Method 2.
We greatly appreciate your feedback and votes here. However, to ensure that any future features we add meet your needs, we hope you can provide as much information and context as possible in your feedback. Here are some typical scenarios to consider. Please choose from these when giving feedback, and if you have any additional scenarios, we would be grateful for your contributions.
Typical Scenarios:
Case 1: The position of the smart device remains unchanged, but the Wi-Fi router has changed with a new Wi-Fi name or password.
Case 1.1: Smart device shows online since the old router is still functioning
a. A few Tapo devices (<3) need to switch Wi-Fi networks to connect to the new Wi-Fi network.
b. Multiple Tapo devices need to switch Wi-Fi networks to connect to the new Wi-Fi network.
Case 1.2: Smart device shows Offline
a. A few Tapo devices (<3) need to switch Wi-Fi networks to connect to the new Wi-Fi network.
b. Multiple Tapo devices need to switch Wi-Fi networks to connect to the new Wi-Fi network.
Case 2: The position of the smart device is not fixed.
Case 2.1: For example, when traveling, you need to connect to different Wi-Fi networks in various locations; therefore, Tapo devices should be able to switch Wi-Fi networks to connect to the new one.
Case 2.2: For example, in a home with multiple access points (APs) in different rooms using different SSIDs, Tapo devices should be able to switch Wi-Fi networks to connect to the strongest available Wi-Fi network.
Case 3: You request this feature because other brands of smart devices support Wi-Fi network switching. (Please specify which brands offer this functionality.)
Case 4: Others (please describe the status of your camera (online or offline) and the usage scenario)
While we don't have any specific details to share about whether this feature will be added to the product or when it might, I'll continue to log the feature request and pass it along to the relevant team for evaluation.
Best regards
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Hello,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
If other users have the same request, please vote on this thread or leave your comments.
Best Regards
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@Home_Cameras This has been requested before, and for a good reason. I have two cameras that are not fixed and I place them at different locations depending on what I want to monitor. I have three access points around my property, each with a different SSID becasue if I give them all the same SSID then my wireless devices often don't connect to the most optimal AP (i.e. not the nearest AP), so the Wi-Fi signal is not strong enough. Using different SSIDs I can connect to specific APs reliably.
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I agree this feature is desperately needed. I love my Tapo cameras for the quality and signal strength they are capable of, but this seems like a very basic feature. I have $10 wifi cameras that are able to scan wifi networks and accept new wifi credentials to change networks through their app without having to reset the camera. It would be less of an issue if resetting the C3xx and C5xx series cameras didn't require the removal of tiny screws that are easy to lose to reset them, but even then, this is a pretty basic feature of home wifi cameras; even really cheap ones, and it's really weird that Tapo doesn't support it.
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I would like this to be a feature in all Tapo devices, not just cameras. Recently I upgraded my home network with new access points and created a new SSID for IoT devices on a separate VLAN, so I had to re-connect about 30 Tapo devices one by one. This is a huge waste of time and frankly amounts to a embarrassingly poor user experience. It should be easier. Hopefully this will be implemented soon.
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Tp-link Please update the app to allow changing WiFi networks. Thank you
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Totally agree. Have 2 C500s and I cannot believe we have to reset the cameras to change the Wi-Fi network they connect to?!
This from the #1 home networking brand in the world? What is going on!!!
After getting new Wi-Fi mesh routers, I want to change the Wi-Fi SSIDs for my home and my office, which is perfectly normal. But I'm stuck as I don't want to go about resetting all my Tapo cameras (6 of them, in hard to reach places). I will also lose all my configurations and settings in the camera.
There should atleast be a way to back-up my Tapo camera configuration so it can be easily restored after a reset.
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Helpful: 216
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