Hello Tapo Users! 

 

Join us and step into a more user-friendly experience with our latest update. We've introduced a practical new feature that adds value. Now, you can smoothly download and trim camera SD card video clips directly within the Tapo APP! 

 

Share moments, safeguard footage, and personalize your videos effortlessly. It's all about making your interaction seamless. Let's delve into this enhanced dimension – your video experience just became even more intuitive and versatile.

 

What's New?

 

Download Motion Detection clips

 

 

 

 

Clip & Download SD card videos

 

Slide through the timeline to select videos at any moment. Set start and end points of video clips, then download the trimmed segments you need!

 

 

Tapo Camera Models that Support Downloading SD Card Video
Model	Hardware Version	Firmware Version
Tapo C210	V1/V1.8	1.3.1 and later firmware
Tapo C320WB	(US) V1.0/V1.6	1.0.5 and later firmware
TC60	V4	1.3.7 and later firmware （08/04/2023: Firmware staged rollout)
Tapo C200	(EU) V4.0	1.3.7 and later firmware （08/04/2023: Firmware staged rollout)

 

Please note that this feature is currently not supported on certain Tapo camera models. It’s suggested to refer to the software release of your specific model or the settings on your Tapo App for accurate information.

 

Q&As

1. Is it possible to download the SD card videos from a remote network?

A: No. Connection to the local network is required to download SD card videos.

 

2. How many videos can be downloaded at the same time?

A: 5

 

3. Is there a time limit for downloading videos?

A: Yes. The length of clipped videos must be within 1 to 10 minutes.

 

4. Where will the downloaded videos be saved?

A:  ① For Tapo App 2.x.x users: the downloaded contents (SD card videos, cloud videos, screenshots, manually recorded videos) will be saved in the APP ( APP ->Camera Playback & Download ->Download). 

 

If you wish to export and save videos locally, please download them from the Download page. The videos will be saved to your phone's gallery.

Note: Reinstalling Tapo APP or clearing APP cache will cause all files downloaded to the APP to be deleted. To safeguard important content, kindly export videos for local backup beforehand.

 

②For Tapo App 3.x.x users: The downloaded content is saved in the app cache and can be automatically backed up to your device's photo album (with local storage permission).

 

5. What types of videos support "Cut & Download"?

A: SD card continuous recordings and detection videos. Cloud video is not supported.

 

 

In which device model are you excited to have this feature?

Give them a thumbs up (Helpful) in the comments to show your anticipation!