Camera is blinking REd

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Camera is blinking REd

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Camera is blinking REd
Camera is blinking REd
2023-10-12 09:51:47 - last edited 2023-10-27 07:55:23
Tags: #Abnormal LED
Model: Tapo C310  
Hardware Version:
Firmware Version:

Hi,
Even after resetting the camera is still red blinking mode and its become offline
kindly help what needs to be done

 

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#1
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Re:Camera is blinking REd-Solution
2023-10-13 08:51:30 - last edited 2023-10-27 07:55:23

  @Tapoc310shafi 

Hi,
You can turn off the camera, move it close to the router, ensure the router has a stable internet connection, power on the camera, wait for ten minutes, and check if the LED status will change.

 

If not, try to press and hold on the reset button for 10 seconds and check if the LED changes. If the problem remains, you can contact your retailer or local support to check if your camera is under warranty.

 

Best Regards

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Re:Camera is blinking REd-Solution
2023-10-13 08:51:30 - last edited 2023-10-27 07:55:23

  @Tapoc310shafi 

Hi,
You can turn off the camera, move it close to the router, ensure the router has a stable internet connection, power on the camera, wait for ten minutes, and check if the LED status will change.

 

If not, try to press and hold on the reset button for 10 seconds and check if the LED changes. If the problem remains, you can contact your retailer or local support to check if your camera is under warranty.

 

Best Regards

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#2
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