Tapo C210 - Playback recorded video not working

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Tapo C210 - Playback recorded video not working

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Tapo C210 - Playback recorded video not working
Tapo C210 - Playback recorded video not working
2023-10-16 05:59:24
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.7

i cannot see my Playback on Tapo App but i can see my Liveview on Tapo camera. 

And i just re-format my SD card still unable to see my playback. 

 

Kindly advise what is the issue ? 

Many thanks in advance. 

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#1
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3 Reply
Re:Tapo C210 - Playback recorded video not working
2023-10-17 09:20:42

  @HK-moo 

Hi, 
Please help confirm the following information for your issue.
1. Please go to the camera's Device Settings>Detection page and send me a picture of it. 
2. Please go to the Device Settings>Storage & Recording page, is the microSD Card Recording enabled? Please send me a picture of the Recording Schedule page.
3. What can you see on the Playback page?
4. What's the Tapo app version installed on your phone?

 

Best Regards

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#2
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Re:Tapo C210 - Playback recorded video not working
2023-10-17 13:02:40

  @Solla-topee 

kindly refer below photo 

File:
C210.pdfDownload
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#3
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Re:Tapo C210 - Playback recorded video not working
2023-10-18 10:13:25

  @HK-moo 

Hi,
1. Please go to the App Store to download and install the latest Tapo app version, then check if it helps.
2. If you have a different SD card, please insert it into the camera for a try.
3. Have you received motion-detected or person-detected notifications? You can check notifications on the Tapo app>Home tab>Bell icon at the top right corner.
Best Regards

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#4
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