HS220 switches with newer FW disconnect when access to the internet is blocked

HS220 switches with newer FW disconnect when access to the internet is blocked

HS220 switches with newer FW disconnect when access to the internet is blocked
HS220 switches with newer FW disconnect when access to the internet is blocked
2023-10-20 17:51:52 - last edited 2023-11-06 11:06:35
Tags: #Dimmer #Firmware Bug
Model: HS220  
Hardware Version: V3
Firmware Version: Firmware: 1.0.10 Build 230427 Rel.165239

I have about 15 HS210 and HS220 switches. It seems that the switches that are running newer firmware (Firmware: 1.0.10 Build 230427 Rel.165239) will disconnect from WIFI every 10 minutes (exactly) when they do not have access to the internet. The front LED goes red, if flashes green and then it goes solid green. Again, this happens exactly every 10 minutes on the 3 switches using the new FW. If I enable access to the internet, the switches do not disconnect every 10 minutes and remain stable. The other HS220s I have with older FW (1.0.3 Build 210202 Rel.190636) do not have the disconnect problem when access to the internet is blocked. I am using these locally with Home Assistant and cannot give them internet access permanently.

 

How can I go about downgrading my hardware to the previous version of firmware that functions correctly without internet access?

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#1
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2 Accepted Solutions
Re:HS220 switches with newer FW disconnect when access to the internet is blocked-Solution
2023-10-30 17:07:47 - last edited 2023-11-06 11:06:44

  @Wayne-TP It appears the FW upgrade has corrected the issue I was having. Do you have any idea when this will be added into the next production FW? 

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#4
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked-Solution
2023-11-06 11:06:31 - last edited 2023-11-06 11:06:57

Solution

 

If anyone needs to use Kasa switches or plugs on a local network with limited Internet access and encounters the same issue, we can provide you with beta firmware to address this problem.

 

Please check this Solution to confirm if your product model is affected by this issue and follow the instructions to submit a beta firmware request.
Kasa Smart Switch/Plug Disconnects and Reconnects to Wi-Fi Every 10 Minutes on A Local Wi-Fi Network

 

 

*If your product model is not mentioned, it's likely due to a different cause, so please create a new post to provide details about the issue you're experiencing.

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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2023-10-24 11:48:15

  @Colin1234 

 

What's the hardware version of your HS210? Does it have the same problem. 

 

For the HS220, we have a beta firmware that carried with the fix, if you would like to test, please check your private message. 

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#2
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2023-10-24 22:07:04

  @Wayne-TP I've sent you a PM. The HW version of the HS210 is 3.0. It also has the same problem with FW 1.0.9. The HS220s are running FW 1.0.10 (HW V3.0)

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#3
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked-Solution
2023-10-30 17:07:47 - last edited 2023-11-06 11:06:44

  @Wayne-TP It appears the FW upgrade has corrected the issue I was having. Do you have any idea when this will be added into the next production FW? 

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#4
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2023-10-30 21:39:52 - last edited 2023-10-30 21:41:01

@Wayne-TP

I am getting same issues with my device HS200, HS210, HS220. I am on FW 1.0.09. Can I get beta firmware?

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#5
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2023-11-06 10:29:10

  @OnoBot 

 

It's good to learn that you have received the beta firmware from TP-Link email support. Kindly share your testing results here!

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#6
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked-Solution
2023-11-06 11:06:31 - last edited 2023-11-06 11:06:57

Solution

 

If anyone needs to use Kasa switches or plugs on a local network with limited Internet access and encounters the same issue, we can provide you with beta firmware to address this problem.

 

Please check this Solution to confirm if your product model is affected by this issue and follow the instructions to submit a beta firmware request.
Kasa Smart Switch/Plug Disconnects and Reconnects to Wi-Fi Every 10 Minutes on A Local Wi-Fi Network

 

 

*If your product model is not mentioned, it's likely due to a different cause, so please create a new post to provide details about the issue you're experiencing.

Start a New Thread

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#7
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2024-01-06 13:04:50

  @Wayne-TP Can't you just link to the firmware? I need this firmware update. HS200 goes offline every 10 minutes despite having -40rssi .. can't update the device from app due to lack of internet connection. Just provide a link to firmware so we can flash.

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#8
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2024-01-17 14:48:36

Although I'm using the Kasa app and allow the switches access the internet, what would happen if my internet went down? Would the switches still work manually when I physically press them, or would they stop working completely until internet access is restored? For that matter, I also never considered what would happen if my WiFi router went down, so same question regarding Wifi.

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#9
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2024-01-18 01:49:56 - last edited 2024-01-18 01:50:26

  @FFWD The switches will work by pressing them no matter what, that part has nothing to do with the Internet, WiFi, etc. If your Internet or WIFI is down, you will not be able to control the switches from the Kasa app and none of your schedules set in the app will work. 

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#10
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Re:HS220 switches with newer FW disconnect when access to the internet is blocked
2024-02-19 14:36:10

  @Wayne-TP 

I have same issues with all 5 of my HS220. I am on FW 1.0.10. Can I get beta firmware please?

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#11
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Dimmer
Firmware Bug
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