tapo c210 detected events not available for playback in the "detected events" list.

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tapo c210 detected events not available for playback in the "detected events" list.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo c210 detected events not available for playback in the "detected events" list.
tapo c210 detected events not available for playback in the "detected events" list.
2023-11-06 03:39:33
Model: Tapo C210  
Hardware Version: V10
Firmware Version: 1.3.7 build 230823 rel.55528n(4555)

we want playback time we can't see detected events star fom 01-11-2023 

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#1
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 07:22:09

  @kbbgoutham 

Hi, 
Please help confirm the following information about your issue.
1. Please go to the camera's Device Settings>Detection page to confirm the detection types are enabled as desired.


2. If you have inserted an SD card into the camera to store the video recordings, please go to the Device Settings>Storage & Recordings to check the microSD card status, check if the microSD Card Recording option is enabled, and send me a picture of the Recording Schedule page.
You can remove the SD card from the camera and insert it again to check if it helps.


3. Have you selected the SD card icon on the camera's Playback page? Can you share a picture of the page showing your problem?

 

Best Regards

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#2
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 08:30:31
File:
WhatsApp Image 2023-11-07 at 4.01.02 PM.jpegDownload
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#3
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 08:31:01
File:
WhatsApp Image 2023-11-07 at 3.58.33 PM.jpegDownload
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#4
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 08:35:29
Caption

  @kbbgoutham 

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#5
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 08:37:33
Caption

  @kbbgoutham 

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#6
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Re:tapo c210 detected events not available for playback in the "detected events" list.
2023-11-07 09:19:24

  @kbbgoutham 

Hi, 
Please refer to the link below to collect the Tapo camera log for further analysis.
How to get the log of Tapo Camera?
Note: you can go to the camera's Playback page to reproduce the issue.

 

Best Regards

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#7
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