Model C520WS Help

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Model C520WS Help

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Model C520WS Help

Bauska

2023-11-22 21:13:21 - last edited 2023-11-23 08:43:13

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Model C520WS Help

2023-11-22 21:13:21 - last edited 2023-11-23 08:43:13

I have just my 4th Tapo camera the other 3 are fixed lenses i can add pricacy zones to these all ok.But on the C520WS i added a zone but when i rotated the camera to a diffirent location the zone was showing there which i do not want it to show how can i set a zone to each posion of the camere it says on the app that the selected zone will only be for the current view that the camera is in and when rotated to another area it will not show up but where every i rotate the camea the zone is always in view how do i select a zone for the view that i want it to be in any help most welcome.

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Solla-topee

2023-11-23 08:42:55 - last edited 2023-11-23 08:43:06

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Re:Model C520WS Help

2023-11-23 08:42:55 - last edited 2023-11-23 08:43:06

@Bauska

Hi,
Currently, the Tapo camera does not support changing the privacy zone automatically after the camera rotates to another area, but you can update the privacy zone manually via the Tapo app.

Thank you for your feedback here, while we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility, and if other users have the same request, please vote on this thread or leave your comments.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.