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Tapo H200 always Connection failed for TapoC420 cameras with old firmware

Tapo H200 always Connection failed for TapoC420 cameras with old firmware

Tapo H200 always Connection failed for TapoC420 cameras with old firmware
Tapo H200 always Connection failed for TapoC420 cameras with old firmware
2024-01-11 07:09:23 - last edited 2024-01-19 08:49:46
Tags: #Device Connectivity #Installation
Model: Tapo C420S2  
Hardware Version: V1
Firmware Version: 1.2.14

I have the TapoC420S2, but one camera doesn't connect anymore.

the camera connected has the firmware version: 1.2.15, and I can reconnect it successfully everytime.

the other camera's firmware is 1.2.14 and when trying to connect it always failed. then I bought a stand alone C420 camera, and it also does not connect to the HUB. Kindly advice.

 

btw Hardware version of the h200 hub is 1.6

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2 Reply
Re:Tapo H200 always Connection failed for TapoC420 cameras with old firmware
2024-01-19 09:01:02

  @ZeroCentury 

 

Please clarify whether you are currently encountering a configuration problem, the C420 cannot successfully connect to the H200; or is it a stability problem? Do these two C420s often go offline? 

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#2
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Re:Tapo H200 always Connection failed for TapoC420 cameras with old firmware
2024-01-28 13:23:01

Hi  @Wayne-TP , thanks for your response, and by the way only one of the C420 camera is not connecting to the H200 hub, the other one is connecting successfully each time I reconnect them. I can give you a dm for the screenshot of the h200 hub and a recording on trying to connect the c420 camera to the hub. Thanks.

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#3
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Replies: 2

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Device Connectivity Installation
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