People Motion

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People Motion

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People Motion

HatLady

2024-01-31 12:32:13

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Registered: 2024-01-31

People Motion

2024-01-31 12:32:13

Model: TC60

Hardware Version: V4

Firmware Version: 1.3.11

Camera quite often acknowledges people moving as 'motion' and cars moving as a 'person' moving. Can this be corrected?

1 Reply

Solla-topee

2024-02-01 06:23:00

Posts: 13108

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Registered: 2020-05-19

Re:People Motion

2024-02-01 06:23:00

@HatLady

Hi,
Please help confirm the following information about the reported case.
1. Please go to the Tapo app>camera's Device Settings>Detection page and send me a picture of it.

2. If you have inserted an SD card into the camera to store video recordings, on the camera's Live View>Playback & Download>Playback page, select the SD card icon, send me a picture of the detection video clips that show the camera false detect people or car, then download the video recording and send it to me.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

People Motion

People Motion

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