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People Motion

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People Motion

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People Motion
People Motion
2024-01-31 12:32:13
Model: TC60  
Hardware Version: V4
Firmware Version: 1.3.11

Camera quite often acknowledges people moving as 'motion' and cars moving as a 'person' moving.  Can this be corrected?

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Re:People Motion
2024-02-01 06:23:00

  @HatLady 

Hi,
Please help confirm the following information about the reported case.
1. Please go to the Tapo app>camera's Device Settings>Detection page and send me a picture of it.


2. If you have inserted an SD card into the camera to store video recordings, on the camera's Live View>Playback & Download>Playback page, select the SD card icon, send me a picture of the detection video clips that show the camera false detect people or car, then download the video recording and send it to me.


Best Regards

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