Automations stopped working on the Switches

Automations stopped working on the Switches

Automations stopped working on the Switches
Automations stopped working on the Switches
2024-03-11 12:39:19 - last edited 2024-03-13 09:44:12
Model: Tapo H100   Tapo S200B  
Hardware Version: V1
Firmware Version: 1.5.6 Build 240202 Rel. 164142

I have Hub H100.

 

It has connected the following devices (all of them are updated): 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310

 

The Automations of the switches up to yesterday night worked fine, but today don't work at all.

 

From today morning when i double click, or just click a switch and this action is connected to a shortcut suddenly doesn't work. 

I see in the log ONLY the Double Click or Click but not the shortcut's actions.

I click again the switch, i see my click in the device's log (without any description of the automations connected shortcut).

 

This happens in the SWITCHES and only with Shortcuts with many devices connected.

 

The shortcuts with only one device connected work fine.

 

I have to mention also that All the Shortcuts work fine from the Tapo App in my android device (which is updated also).

 

They don't work with the switches only.

 

All the shortcut and the automations are connected to the tapo cloud, why don't work suddenly...

 

Nothing changed to my network, no equipment added or removed on the tapo environment.

 

I rebooted the HUB, i  reboot all the devices, i reboot the rooter.

 

Internet connection is Fiber 1GB and works very well.

 

All the devices are connected to the Hub.

 

What do you suggest me to do??

 

Thank you in advance.

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#1
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1 Accepted Solution
Re:Automations stopped working on the Switches-Solution
2024-03-13 09:44:07 - last edited 2024-03-13 09:44:12

Hello everyone, thank you all for the feedback.

 

The cause of this case has been located and will be fixed automatically later today. No App update or device firmware update is required. Please wait patiently, it is estimated that the relevant fixes will be online in no more than 12 hours at the latest.

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#9
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Re:Automations stopped working on the Switches
2024-03-11 19:30:37 - last edited 2024-03-11 19:30:53

  @pantelinoux 

 

I want to give you a complementary detail.

 

The switches that they have function an automation with a couple of devices and not an automation with a shortcut work fine.

 

The switches that they have function with an automation connected with a shortcut dont respond to this automation.

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#2
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Re:Automations stopped working on the Switches
2024-03-12 16:50:13

  @pantelinoux I have the same issue my friend and I had to disengage all shortcuts from automations and start writing long lists of actions again...All happened overnight from midnight of 10th March...

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#3
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Re:Automations stopped working on the Switches
2024-03-12 17:09:03

Same problem ...

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#4
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Re:Automations stopped working on the Switches
2024-03-12 17:18:51

  @Brain_Damage 

 

At this night happened to me also...

Brain_Damage wrote

  @pantelinoux I have the same issue my friend and I had to disengage all shortcuts from automations and start writing long lists of actions again...All happened overnight from midnight of 10th March...

 

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#5
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Re:Automations stopped working on the Switches
2024-03-12 17:19:51

  @FRENKY33 

 

I've sent in the support too.

 

Noone answered yet.

 

FRENKY33 wrote

Same problem ...

 

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#6
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Re:Automations stopped working on the Switches
2024-03-13 05:40:33
Same problem here. All automations with shortcuts don't trigger anymore :(
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#7
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Re:Automations stopped working on the Switches
2024-03-13 06:35:39

  @Bugdudz 

 

It's a bug in their systems but they didn't fix it yet...

 

 

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#8
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Re:Automations stopped working on the Switches-Solution
2024-03-13 09:44:07 - last edited 2024-03-13 09:44:12

Hello everyone, thank you all for the feedback.

 

The cause of this case has been located and will be fixed automatically later today. No App update or device firmware update is required. Please wait patiently, it is estimated that the relevant fixes will be online in no more than 12 hours at the latest.

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#9
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Re:Automations stopped working on the Switches
2024-03-13 10:00:18

  @Wayne-TP Hi, thank you. Shortcut in automations work again. But delay parameter in shortcut (in automation) does not work :(

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#10
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Re:Automations stopped working on the Switches
2024-03-13 11:49:19

  @Wayne-TP 

 

Everything works properly!

Thank you!!

-- Location: Athens, Greece Equipment: 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310, 1x H100
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#11
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