Noise coming out from Tapo Camera

Noise coming out from Tapo Camera

Noise coming out from Tapo Camera
Noise coming out from Tapo Camera
2024-04-12 09:21:39 - last edited 2024-04-19 09:22:42
Model: Tapo TC72  
Hardware Version:
Firmware Version:

My camera has some noise coming out, seems like noisy background. how do i knw if it is hack by someone else?

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Re:Noise coming out from Tapo Camera-Solution
2024-04-15 08:35:40 - last edited 2024-04-19 09:22:42

  @CloudE 

Hi,
If you encounter noise while monitoring your Tapo camera, please take the following steps:
1. Make sure your mobile device is positioned away from the camera, preferably in a different room. When the phone is too close to the camera during a voice call, it can lead to audio feedback, resulting in whistling and noise.
2. Lower the microphone volume of the camera to below 50%. A higher volume setting can magnify the noise decibel. You can adjust the microphone volume on the live view page of the app.
For a more detailed explanation, please refer to the instructions here: How to avoid noise when monitoring the sound from Tapo camera 
 

If you need further help, can you share a video recording/audio recording to show your problem?

 

Best Regards

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Re:Noise coming out from Tapo Camera-Solution
2024-04-15 08:35:40 - last edited 2024-04-19 09:22:42

  @CloudE 

Hi,
If you encounter noise while monitoring your Tapo camera, please take the following steps:
1. Make sure your mobile device is positioned away from the camera, preferably in a different room. When the phone is too close to the camera during a voice call, it can lead to audio feedback, resulting in whistling and noise.
2. Lower the microphone volume of the camera to below 50%. A higher volume setting can magnify the noise decibel. You can adjust the microphone volume on the live view page of the app.
For a more detailed explanation, please refer to the instructions here: How to avoid noise when monitoring the sound from Tapo camera 
 

If you need further help, can you share a video recording/audio recording to show your problem?

 

Best Regards

Recommended Solution
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