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Bonjour
J'ai deux cameras C200 qui fonctionnais très bien depuis des mois mais depuis cette mise à jour elles n'enregistrent plus sur le tapo care, nul part d 'ailleurs.
J'ai essayé de désinstallé l'app, réinitialisé les caméras mais rien n'y fais :_(
La solution ?
Merci de votre aide
Wallimann Régis
Hi,
You can refer to the instructions below to troubleshoot your case.
Troubleshooting for cloud video recordings of Tapo Camera
Please help confirm the following information if you need further assistance.
1. The MAC address of the Tapo camera & TP-Link ID. (You can send them to @Solla-topee via a private message)
2. The troubleshooting results of the above steps.
3. The time and date without cloud video clips.
Best Regards
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