My timee and schedule doesn't work

My timee and schedule doesn't work

My timee and schedule doesn't work
My timee and schedule doesn't work
2024-04-17 09:40:02 - last edited 2024-04-18 06:48:31
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.4.0

Hello everyone I recently bought the Tapo P100 device and when I bought it and installed and updated it, the timer and programming the time worked well, but after a power outage the timer did not work nor did the way to program the timer. time I think that after seeing the comments it is the update but I already tried restarting the factory by holding down the button and it fixed it, but I did the test and disconnected it again and the timer doesn't work unless I don't know what happens, I have to turn it back on to configure and delete the device so that it works, the truth is it is frustrating and it is not what I expected from this device

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#1
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11 Reply
Re:My timee and schedule doesn't work
2024-04-17 09:41:01
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#2
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Re:My timee and schedule doesn't work
2024-04-18 06:53:45

  @Bryan-Arturo 

 

What router are you using? Is the tapo plug used on a local network or on a regular WiFi with internet access?

 

Try to change router DNS to 8.8.8.8 and 8.8.4.4, see if that helps. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#3
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Re:My timee and schedule doesn't work
2024-04-18 12:35:09

  @Wayne-TP Hi sir Thank you for answer me sadly I tried and I changed the DNS and is still not working my modem is tp link too

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#4
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Re:My timee and schedule doesn't work
2024-04-18 12:35:38
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WhatsApp Image 2024-04-18 at 8.34.16 PM.jpegDownload
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#5
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Re:My timee and schedule doesn't work
2024-04-20 09:15:48

  @Bryan-Arturo 

 

Same problem. Work around is to reset the plug. The on/off switch via app is still working that means its still connected but the schedule and timer does not work.

 

 

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#6
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Re:My timee and schedule doesn't work
2024-04-22 01:51:59

  @Wayne-TP 

 

Hi. Any update on this issue? Thank you.

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#7
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Re:My timee and schedule doesn't work
2024-04-22 01:57:57

  @superbatman  hi no same problem I am waiting for an update from Tp 

superbatman wrote

  @Wayne-TP 

 

Hi. Any update on this issue? Thank you.

superbatman wrote

  @Wayne-TP 

 

Hi. Any update on this issue? Thank you.

 

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#8
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Re:My timee and schedule doesn't work
2024-04-22 03:46:08

  @superbatman May I know what the exact problem with your P100 is? Schedule/Timer doesn't take effect? Unable to edit or create schedule/timer?

 

@Bryan-Arturo To help with this case, a specialist will help to follow up with both of your cases through email, kindly check your inbox later, thank you!

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#9
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Re:My timee and schedule doesn't work
2024-04-22 14:52:17

  @Wayne-TP 

 

Hi. I got an email that TP will be making a firmware to resolve the issue. Thank you.

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#10
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Re:My timee and schedule doesn't work
2024-04-23 13:11:41

  @Bryan-Arturo 

 

I got mine fixed with FW 1.4.1. 👍

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#11
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