Strip Light KL400 show red light when OFF, always ON
Strip Light KL400 show red light when OFF, always ON
So, my strip light shows a steady red light when OFF, what I mean, is always ON on the Red light. The strip light works fine when I turn it back ON, I can set any color, effect, etc. but when I switch it back to OFF, it stays in a red light color. I tried factory reset several times, same behavior. I tried unplugging it and plugging back the strip to the adapter. Same status.
Any ideas? the first issue after one and half year of operation
please advise, thanks... Silvio
