Tapo setup stuck on pairing

Tapo setup stuck on pairing

Tapo setup stuck on pairing
Tapo setup stuck on pairing
2024-05-01 06:53:59 - last edited 2024-05-11 02:51:33
Model: Tapo C210  
Hardware Version: V1
Firmware Version:

Problem with installation. Getting stuck in pairing after connecting to wi-fi. Internet connection is stable. Tried 3 different devices and non worked. This issue started after the app update as it lost connectivity.

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#1
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1 Accepted Solution
Re:Tapo setup stuck on pairing-Solution
2024-05-01 07:39:20 - last edited 2024-05-11 02:51:33

  @Richard26-  this issue has been solved. If anyone is having the same issue and has a deco mesh system set up, update your TP link mesh system. For some strange reason it stopped the C210 Camera from working. As soon as the firmware got updated the camera went back on without reinstalling it. Not sure how it's connected however it worked.

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#2
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Re:Tapo setup stuck on pairing-Solution
2024-05-01 07:39:20 - last edited 2024-05-11 02:51:33

  @Richard26-  this issue has been solved. If anyone is having the same issue and has a deco mesh system set up, update your TP link mesh system. For some strange reason it stopped the C210 Camera from working. As soon as the firmware got updated the camera went back on without reinstalling it. Not sure how it's connected however it worked.

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#2
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Re:Tapo setup stuck on pairing
2024-05-03 08:50:11

  @Richard26- 

Hi,
Glad to hear the problem is solved. 
Usually, it's recommended to update the firmware of the device to the latest one, and in this situation, it may be the camera is not factory reset so it can reconnect to the Wi-Fi once the Wi-Fi is working.
Best Regards

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