C200 audio is not clear live and recorded

C200 audio is not clear live and recorded

C200 audio is not clear live and recorded
C200 audio is not clear live and recorded
2024-05-21 06:50:39 - last edited 2024-05-31 03:30:03
Model: Tapo C200  
Hardware Version: V1
Firmware Version: version 1.0.18

Audio is not clear .... I have the another camera (Realme) and i am not facing this issue.

 

Worst audio clarity even after adjusting the microphone level 

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Re:C200 audio is not clear live and recorded-Solution
2024-05-22 10:00:27 - last edited 2024-05-31 03:30:03

  @ravishankar 

Hi,
If the audio from the camera sounds muffled or unclear, you may try the following troubleshooting suggestions:
    1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
    2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
    3. Ensure the camera is positioned to allow clear and unobstructed sound reception. Avoid placing it in enclosed spaces or near surfaces that may reflect sound.
    4. Test the audio with your mobile device positioned away from the camera, preferably in a different room. The proximity between the phone and camera during a voice call can cause audio feedback.
Best Regards

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Re:C200 audio is not clear live and recorded-Solution
2024-05-22 10:00:27 - last edited 2024-05-31 03:30:03

  @ravishankar 

Hi,
If the audio from the camera sounds muffled or unclear, you may try the following troubleshooting suggestions:
    1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
    2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
    3. Ensure the camera is positioned to allow clear and unobstructed sound reception. Avoid placing it in enclosed spaces or near surfaces that may reflect sound.
    4. Test the audio with your mobile device positioned away from the camera, preferably in a different room. The proximity between the phone and camera during a voice call can cause audio feedback.
Best Regards

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