Dark line in arc across screen
Dark line in arc across screen
Dark line in arc across screen
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2024-06-25 10:29:20 - last edited 2024-07-02 02:51:48
Posts: 21
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Registered: 2024-01-23
Dark line in arc across screen
2024-06-25 10:29:20 - last edited 2024-07-02 02:51:48
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While viewing live or recorded footage the camera has developed a thin black line in an arc shape, this is the second camera now that this as happed to, is this an issue with the senosr on this model as my other tappo camers have been fine.
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Re:Dark line in arc across screen
2024-07-01 10:16:27
@bob-one The line continues to move inwards.
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2024-07-01 10:57:01
Posts: 13344
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Re:Dark line in arc across screen
2024-07-01 10:57:01
Hi,
It's recommended to contact the local team via email to check your warranty information. If you have contacted them, you can reply to the email to find out the latest warranty status.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Dark line in arc across screen
2024-07-02 09:42:38
@bob-one All sorted now, sending it back today, hopefully the 3rd camera will not have the same issue.
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2024-06-25 10:29:20 - last edited 2024-07-02 02:51:48
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