Troubleshooting What If Schedule Doesn't Take Effect - Unable to Create/Edit Schedule/Timer/Away Mode for Tapo Plug
What If Schedule Doesn't Take Effect - Unable to Create/Edit Schedule/Timer/Away Mode for Tapo Plug
Tags:
#Sunset/Sunrise
#Schedule
#Timer
This Article Applies To
Tapo Smart Plug
Description
When the smart plug's device time is incorrect or there is an error in time synchronization, the time-related features such as schedule, timer, and away mode may display the following issues:
- The schedule does not take effect or delay.
- The schedule, timer, and away mode settings cannot be created or edited. Error messages such as "operation failed" and "network unstable" may occur.
Troubleshooting Tips
- Ensure you are using the latest App and the Smart device has the latest firmware.
- Re-synchronize device time.
- Factory reset the smart device and re-add it to Tapo App. How to factory reset the Tapo smart plug
- Check whether the location and time zone of your mobile phone/tablet is correct.
- Change router DNS to 8.8.8.8 and 8.8.4.4.
- Restart your router.
What Should I Do If the Problem Remains?
Start a new thread with a detailed description of your case, which can contain the following information:
- Model, hardware, and firmware version of the smart device.
- Problem description, including the error message if any.
- Troubleshooting tips you have tried.
- Time zone of the smart device and whether it is consistent with your local time. (App ->Device's Settings ->Device Info)
- System time of your mobile phone with Tapo App installed.
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!