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Since the new firmware xxx, on one of my c320ws cam, at night when motion is detected, the led light doesn't turn on aotomatically anymore.
Also "alexa" will not detect the motion either. Please help!
Hi,
Please confirm the following information for the reported case.
1. On the camera's Live View page, please tap the Light icon and check if the spotlight will be on.
2. On the camera's Device Settings>Detection page, is the Auto Tracking feature turned off?
3. If Alexa won't detect motion, please refer to the instructions below to check if the Motion Announcement is enabled on the Alexa app.
How to use the Alexa Announcement feature of the Tapo Camera and Doorbell?
4. Can you receive motion-detected notifications on your phone/Tapo app?
Best Regards
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