I am trying to share with my family. She is already listed on the tether app which is linked to tapo account. When trying to share it will not accept the login which is correct. I then tried to set up a new account and it says the email exists already and won't let her do it. Without having to remove her from the tether app is there a way of doing this. That we are missing
Hi,
Please confirm the following information to make your problem clear.
1. Does your family have a TP-Link account and does she log in to the Tether app with this TP-Link account?
2. Do you have a Tapo C120 and log in to the Tapo app with another TP-Link account to manage it?
3. Whether your family can't log in to the Tapo app with her account so the sharing process can't be completed?
How to share my Tapo Smart Devices with family?
Best Regards
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