Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

MatsNits

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2024-09-30 10:38:02

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-09-30 10:38:02

spl thanks to you for clearing the issue wit update. @Solla-topee

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#22

HerrickGoh

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2024-10-07 04:39:24

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-07 04:39:24

@Solla-topee im having the same problem, info sent as requested. please help

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#23

Solla-topee

2024-10-09 10:38:02

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-09 10:38:02

@HerrickGoh

Hi,

The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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#24

HerrickGoh

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2024-10-11 16:39:06

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-11 16:39:06

@Solla-topee thanks for the update, I think 1.1.15 really solves the problem. I've sent you another message , can you please help me push the other device? Thank you for your help

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#25

hatterinexile

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2024-10-19 17:16:32

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-19 17:16:32

@Solla-topee

Hi there

Sorry to say that after latest update to 1.2.1 it is not returning to the home position again after the 30 seconds. It remains looking where the last activation finished.

Thanks

Regards

Peter

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#26

GregoryWong

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2024-10-22 09:09:37

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-22 09:09:37

@Solla-topee

Firmware 1.2.1 still have same issue. Kindly advise.

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#27

Solla-topee

2024-10-22 09:36:33

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

2024-10-22 09:36:33

@hatterinexile @GregoryWong

Hi,
The problem is planned to be resolved on the next official firmware, and the firmware(v1.2.1) does not include the solution.
Please send me the camera's MAC address via a private message if you want to try the beta firmware.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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